1. Who we are
The rLoka websites at rloka.com and community.rloka.com, and related pages, emails, and community features (together, the “Service”), are operated by:
NJK TECH LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States
NJK TECH LLC is the organization accountable for personal information collected through the Service. In this policy, “rLoka,” “we,” “us,” and “our” mean NJK TECH LLC.
Privacy questions, account requests, and general questions go to Contact@rloka.com. That address is the Privacy Officer inbox and the general contact inbox.
2. Who this policy covers
This policy applies to members, people who create an account, people who contact us, and visitors to our websites. We market rLoka in Canada first, starting with Toronto and Vancouver. People outside Canada may sign up, except as stated in the Québec section below. Use of the Service is also covered by our Terms.
If you use the Service from Canada, outside Québec, Canadian privacy law may apply, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA). British Columbia and Alberta have their own private-sector privacy laws, and the Vancouver launch means British Columbia’s Personal Information Protection Act is relevant to members there. This policy is written so those members can understand our practices. It is not legal advice to you.
Other members are not our service providers. If you message another member or post in a group, that person receives what you choose to send. We are not responsible for how another member uses information you give them directly.
3. Not offered in Québec
The Service is not launched in Québec and is not offered to residents of Québec. We do not market rLoka in Québec, we do not run Québec events, and we do not intend to collect personal information from people in Québec.
If you live in Québec, do not create an account, do not post a Québec city on your profile, and do not use the Service. If we learn that an account belongs to a resident of Québec, we will close it and delete the associated personal information, subject to any record we must keep by law.
This policy is not a Québec privacy notice and does not describe Québec Law 25 rights, because the Service is not offered there. If we later launch in Québec, we will not open the Service to Québec residents until we have updated this policy and completed the steps Québec law requires, including a cross-border transfer assessment.
4. You must be 19 or older
The Service is for adults. You may create an account only if you are at least 19 years old.
We use 19 because the age of majority is not the same across Canada. It is 18 in Alberta, Manitoba, Ontario, Prince Edward Island, Québec, and Saskatchewan. It is 19 in British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia, the Northwest Territories, Nunavut, and Yukon. Nineteen is the age at which a person is an adult in every province and territory.
We do not knowingly collect personal information from anyone under 19. If we learn that an account belongs to someone under 19, we will close it and delete the associated personal information, subject to any record we must keep by law. If you believe a minor has an account, email Contact@rloka.com.
5. Information we collect
We collect only what we need to run a community: an account, a profile, local discovery, and member-to-member messages. Paid features are not live.
Account
- First name and last name
- Username
- Email address
- Password, stored in hashed form, not as plain text
- The registration path you choose: male, female, or LGBTQ+
Profile and community activity
- City or other location you provide, so we can show people, groups, and events near you
- Profile photo, bio, and interests
- Groups you join, events you view or RSVP to, and content you post
- Direct messages you send and receive on the Service
Technical and usage information
- Device and browser type, approximate location derived from IP address, pages viewed, and referring site
- Cookie and similar identifiers used to keep you signed in, remember preferences, and understand how the site is used
- Log and security data, such as failed logins, used to protect accounts
Communications
If you email us or write through a form, we keep the message, your contact details, and our reply so we can help you and keep a record of the request.
We do not ask for government ID, immigration status, SIN or SSN, or precise GPS as a condition of joining. Please do not put that kind of information in your bio, messages, or event posts unless you have a specific reason and accept that other members may see it.
6. How we use information
We use personal information for these purposes:
- Create and secure your account, including password reset
- Show your profile to other members as you set it
- Help you find people, groups, and events by city and interests
- Deliver direct messages and community notifications you trigger
- Operate, debug, and protect the Service
- Understand aggregate use of the website, using analytics tools described below
- Reply to support and privacy requests
- Send service emails, such as account, safety, and policy notices
- Send optional product or community emails if you opt in, and stop when you opt out
- Enforce our terms, prevent fraud and abuse, and comply with law
We do not sell personal information. We do not share member lists with businesses for their own marketing. A future marketplace of South Asian businesses is described on our website and is not live. If we later let organizations promote to members, or if we turn on paid plans, we will update this policy before those features collect new information, and we will ask for any extra consent the law requires.
We do not use solely automated decision-making that produces a legal or similarly significant effect about you, such as a decision about credit, housing, or immigration. Member suggestions based on city or interests are community features, not legal decisions.
7. What other members can see
rLoka is a community product. Information you put on your profile, in a group, or on an event can be seen by other members, and some event information may be visible to signed-out visitors if we mark it public. Direct messages are visible to the participants in that conversation and to rLoka staff only when needed for safety, abuse reports, or legal process.
Do not share another person’s contact details, photo, or story on the Service unless you have their permission.
8. Cookies and analytics
We use cookies and similar technologies for three reasons:
- Essential. Sign-in, security, load balancing, and remembering cookie choices. The Service does not work properly without these.
- Preferences. Settings you choose, such as language or dismissed notices.
- Analytics. Understanding which pages are used. Our marketing site uses Google Tag Manager and Google Site Kit. Those tools may set cookies and send usage data to Google in the United States.
We do not run third-party advertising cookies at this time. You can control cookies in your browser. Blocking essential cookies may sign you out. If we add a cookie banner, your choices there will override the default for non-essential cookies where the law requires a choice first.
9. Payments
Joining is free. We do not take payment on the Service today, and we do not ask for a card to create an account.
When paid memberships, event tickets, or organization plans go live, payment will be processed by a third-party payment gateway contracted with NJK TECH LLC in the United States. We plan to add a Canadian gateway after we register a Canadian business. The gateway, not rLoka, will collect your card number. We expect to receive limited billing details such as name, email, the last four digits or token, the amount, and the payment status. We will name the gateway in an update to this policy before charges begin.
10. Who we share information with
We share personal information only as needed:
| Recipient | Why |
|---|---|
| Hosting, database, and email providers | Run the websites, store accounts, and send service email. These providers act on our instructions. |
| Google (Tag Manager and Site Kit) | Measure site use. Google processes this data under its own terms as well as ours. |
| Payment gateway, when live | Process a charge you authorize. Not in use today. |
| Other members | Show the profile, posts, and messages you choose to share. |
| Professional advisers | Lawyers, accountants, or insurers, under confidentiality duties, if we need advice or must respond to a claim. |
| Authorities | If required by a lawful order, or if we believe disclosure is necessary to prevent serious harm, fraud, or abuse. |
| A buyer of the business | If NJK TECH LLC sells or reorganizes rLoka, member information may transfer with the Service. We will notify you if the responsible organization changes. |
Service providers may only use personal information to provide the service we hired them for, unless the law allows otherwise. We remain accountable for personal information transferred to them for processing.
11. Information is handled in the United States
NJK TECH LLC is in the United States. Account data, messages, and site logs are stored and processed in the United States, and our providers, including Google, may process data in the United States or other countries where they operate.
If you are in Canada, this means your personal information will leave your province and leave Canada. While it is outside Canada, it may be available to courts, law enforcement, and national security authorities in the United States under US law. US law does not provide the same privacy framework as PIPEDA.
We use contracts and access controls with service providers so that information receives protection comparable to the protection we apply ourselves, appropriate to the sensitivity of the information. You may contact us for more detail about those safeguards. We do not run a Québec Law 25 transfer program, because the Service is not offered in Québec.
By creating an account, you acknowledge this cross-border handling. If you do not want your information processed in the United States, do not use the Service.
12. How long we keep information
- Account and profile. For as long as your account is open.
- Direct messages. For as long as the account is open, unless you delete a conversation and our systems complete that deletion, or we must keep a copy for a safety report or legal claim.
- Server logs. Usually up to 12 months, unless needed longer for security investigations.
- Support and privacy requests. Usually up to 24 months after the request is closed.
- Backups. Residual copies may remain in encrypted backups for a limited cycle, then age out.
When you close your account, we delete or de-identify personal information within 30 days, except records we must keep to establish, exercise, or defend a legal claim, comply with law, or finish a safety investigation. Public posts may remain if other members have replied and removing them would break the thread, with your name removed where we can do that without damaging the record.
13. Security
We use HTTPS, hashed passwords, access limits for staff, and provider security controls. No internet service is perfectly secure. Use a unique password and do not share login codes. Tell us at Contact@rloka.com if you believe your account was accessed without permission.
If we become aware of a breach of security safeguards that creates a real risk of significant harm, we will notify affected people and the Office of the Privacy Commissioner of Canada as PIPEDA requires. We do not treat the Service as offered in Québec, so this policy does not set a Québec Law 25 notice process.
14. Your choices and rights
You may ask us to:
- Confirm whether we hold personal information about you and get access to it
- Correct inaccurate information, including your name, city, or registration path
- Withdraw consent for optional uses, such as marketing email. Withdrawal does not undo processing that already happened, and we may still send essential account emails
- Delete your account and associated personal information, subject to the retention limits above
- Ask questions about service providers and cross-border handling
Email Contact@rloka.com from the address on your account. We may need to confirm it is you. We aim to respond within 30 days. We may extend that if the request is complex, and we will tell you if we do. We may refuse a request where the law allows, for example if disclosure would reveal another person’s information, and we will explain the refusal.
You can also complain to a regulator:
- Office of the Privacy Commissioner of Canada: priv.gc.ca
- Alberta, Office of the Information and Privacy Commissioner: oipc.ab.ca
- British Columbia, Office of the Information and Privacy Commissioner: oipc.bc.ca
We ask that you contact us first so we can try to resolve the issue.
United States state privacy rights
If you live in a US state with a consumer privacy law, you may have rights to access, correct, delete, and appeal a refusal, and to opt out of sale or sharing of personal information and of certain targeted advertising. We do not sell personal information and we do not share it for cross-context behavioral advertising. To exercise a state right, email Contact@rloka.com. We will not discriminate against you for making a request.
15. Emails
We send transactional email about your account even if you opt out of news. Optional community or product email is sent only with consent, identifies rLoka, and includes an unsubscribe link. That practice is meant to meet Canada’s anti-spam law (CASL) as well as this policy. SMS is not used today. If we add it, we will ask separately.
16. Changes
We will post changes on this page and update the effective date. If a change materially expands how we use personal information already collected, we will notify you by email or in-product notice before the change applies, and ask for consent where the law requires it. Continued use after the effective date of a non-material change means you have read the update.
17. Contact
Privacy Officer
NJK TECH LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA
Contact@rloka.com
© 2026 rLoka. All rights reserved.
NJK TECH LLC · rLoka · Privacy Policy effective October 9, 2026. See also the Terms. Questions: Contact@rloka.com.