Delivery Policy

This Delivery Policy governs the delivery of physical products and access to digital products offered by NJK Dassur Technology Pvt. Ltd.


1. Tiffin Delivery

1.1 Service Area

We deliver within Noida and nearby serviceable areas.

1.2 Delivery Time

  • Estimated delivery time: 2–4 hours

  • Same-day delivery is available

1.3 Delivery Method

  • Orders are fulfilled through in-house delivery personnel.

1.4 Failed Delivery

If delivery fails due to:

  • Incorrect address

  • Customer unavailability

The order will be treated as completed and no refund will be issued.


2. Online Course Access (Digital Delivery)

2.1 Access Timeline

  • Course access is typically granted immediately or within a few hours after successful payment.

2.2 Delivery Method

  • Courses are delivered digitally via user account login.

2.3 Access Issues

In case of technical issues preventing access, users must contact support. We will make reasonable efforts to resolve such issues.


3. Delays

We are not responsible for delays caused by:

  • Technical failures

  • Network issues

  • External factors beyond our control


4. Contact

Email: Contact@rloka.com
Phone: 7275807261