Delivery Policy
This Delivery Policy governs the delivery of physical products and access to digital products offered by NJK Dassur Technology Pvt. Ltd.
1. Tiffin Delivery
1.1 Service Area
We deliver within Noida and nearby serviceable areas.
1.2 Delivery Time
Estimated delivery time: 2–4 hours
Same-day delivery is available
1.3 Delivery Method
Orders are fulfilled through in-house delivery personnel.
1.4 Failed Delivery
If delivery fails due to:
Incorrect address
Customer unavailability
The order will be treated as completed and no refund will be issued.
2. Online Course Access (Digital Delivery)
2.1 Access Timeline
Course access is typically granted immediately or within a few hours after successful payment.
2.2 Delivery Method
Courses are delivered digitally via user account login.
2.3 Access Issues
In case of technical issues preventing access, users must contact support. We will make reasonable efforts to resolve such issues.
3. Delays
We are not responsible for delays caused by:
Technical failures
Network issues
External factors beyond our control
4. Contact
Email: Contact@rloka.com
Phone: 7275807261